Platform overview
The Customer Engagement Platform (CEP)
Email, SMS & Push Notifications—unified. Batch is a modern marketing automation platform that lets marketers personalize communication at scale for millions of users. We support Email, SMS, Mobile Push, Web Push, In-App Messaging and Inbox channels.
All your data
Profile Management
Centralise your customer knowledge.
Custom Properties & Events
Central Opt-in Management
Identity Resolution
Profile View
Anonymous and Logged-in Profiles
Profile Base Analytics
Integration
Fully integrate Batch with your other applications.
Rich APIs and Webhook Set
Mobile App and Web SDKs
Out-of-the-box Connectors
Push Token and Opted-in Email Direct Imports
Automated Report Exports
Built-in Event Dispatcher
Data Privacy
Engage your customers with the highest level of security and privacy.
GDPR APIs
Privacy Center for DPOs
Data in Europe
Private, Non-shared Servers
Not subject to Cloud Act
All your scenarios
Orchestration
Create and execute trigger, recurring and one-shot scenarios across all your channels.
Trigger Based and Recurring Automations
Immediate and Scheduled Campaigns
Push and In-app Campaign API
Reach and Journey Analytics
Targeting
Offer a 100% personalised experience to your customers.
Smart Segments
Audiences Management
Retargeting Management
Pressure Management
Only send what brings value to your customers.
Global Capping
Label Based Capping
Message Level Capping
Grace Period
All your campaigns
Composition
Quickly create all your messages, from the simplest to the most advanced.
Message creation: Email, App Push, Web Push, In-app
Personnalisation and native Multi-language Management
App Push Inbox
Push Landing Page
Smart Image Hosting
Optimization
Improve the performance of your messages.
Messages Preview, Testing and proof for all channels
A/B testing
Email Sender and IP Management
Custom Action Buttons in Messages
Prebuilt Re-Opt-in Scenarios
Message Performance Analysis
Scalability
Send your messages quickly, even at high volume.
High-scale Transactional API
Sending Speed Adaptation
Deliverability Monitoring
Technical Excellence
Developer Experience
Make the life of your technical teams easier.
Comprehensive APIs, SDK and Plugins Documentation
Dev Environment Management
Certificate Management
Debug solutions
Enterprise-Ready
Ensure the highest level of safety and quality.
Two Factor Authentication
Access Logs
SSO Integration
2 Minutes Reactivity Support
Granular Right Managment
Enterprise Level SLAs
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