Delight your customers with amazing experiences

Since 2010, we have been supporting more than 350 customers in France and abroad. They use Batch to boost customer engagement and generate a better ROI. Luxury platforms and companies choose Batch to create experiences worthy of their brand promise.

Make each interaction unique

Trigger contextual and elegant marketing based on your customers' behaviour.

Make each interaction unique

Trigger contextual and elegant marketing based on your customers' behaviour.

Stand out

Stand out from the crowd via well-honed, designer-quality customisation.

Improve conversion

Support your customers along their shopping journeys and guide them to your stores.

Batch, a new channel for Lancôme

Lancôme has a loyalty programme that aims to create an online customer journey via our push notifications, newsletters, text messages, etc. Batch is providing us with a new channel to plug our promo codes – all too often lost in newsletters – and keep in touch with our customers.

Ania FATTAL

CRM Manager, Lancôme

ROI confirmed by e-tailers

600 %: of average ROI

22%: Average open rate for app trigger campaigns

89%: Average opt-in rate on Android; 52% on iOS

Download the 24S's case study

Batch helps you stand out

A smooth, simple solution Our platform is well designed and easy to master, and campaigns are created in just a few clicks.

A French manufacturing platform, which is 100% GDPR-compliant The privacy and security of your customers' data is one of our top priorities. Our servers are hosted in France and we meet all EU GDPR requirements.

Premium, customised and proactive support: Our Customer Success team supports you and shares its trade knowledge. Our 5-star support team will answer you in under 3 minutes via our Live Chat.

Interoperability with your other data and marketing solutions: Our platform is linked to your ecosystem through connectors or M via our APIs: Salesforce, Adobe, GA, etc.

Develop your online clienteling

Words highlighted: CCustomised Content - Event-based - Cross-channel Marketing

Segment your base and harness behavioural data to provide your customers with the experience they expect.

Enjoy fantastic customisation: customise right down to the brand or image of a product viewed online.

Discover Batch

Automatically trigger your messages based on behaviours and purchases to ensure relevant interactions.

A business goal solution

Boost brand safety with an elegant, tailor-made customer journey.
Become more productive through powerful tools, and maintain operational workflows.
Increase app-generated sales by building quality traffic through mobile engagement.