Finally, a CEP that unleashes CRM teams’ creativity.

And makes life easier for IT and Data.

1. Data Platform
2. Journeys
3. Channel
4. Control
5. Performances

A Data Platform loved by CRM and IT.

The Batch Data Platform unifies data from mobile, websites, and data warehouses in real time. Marketers gain full autonomy, while IT & Data teams are freed from low-value tasks.

Real-time, native collection of web and mobile data.

Ranked among the world’s Top-100 SDKs, Batch delivers real-time insights on navigation, preferences, actions and purchases — across Web, Mobile and Apps.

Reconciliation & re-attribution

When an anonymous visitor becomes identified, their anonymous browsing data is automatically merged into their identified profile. For each visitor or client, multi‑ID and cross‑device data is reconciled into a unique profile ready for activation.

Connectors for your Cloud Data Warehouses.

Native connectors for Cloud Data Warehouses like Snowflake and BigQuery let you use customer data directly and in real time — without always going through a CDP.

Connectors for your CDP, CRM, Tagging, BI or AI tools.

Thanks to its multiple connectors, Batch Data Platform gathers s’alimente sans contraintes de toutes les données dont vous avez besoin pour cibler et personnaliser.

Real-time customer and prospect base.

A CRM always up to date, giving marketers direct access to the data they need for targeting, personalisation and triggers without going through IT.

“Since Batch, our tech team works on high business value integrations, and don’t loose time on repetitive tasks.”

Vincent Ngo Van

Head of CRM

Oscaro

→ Read more

Design the campaigns you’ve always wanted.

Imagine, test, and launch your campaigns freely — all within a single interface. Designed to be smooth and intuitive, it lets you quickly create omnichannel campaigns or journeys, from the simplest to the most advanced.

Launch single-channel campaigns in 5 min.

Define your audience, craft your content, personalise, test and send — all in one intuitive, visual builder.

Create a high‑performing journey in 15 min.

Design powerful omnichannel journeys for prospects and customers in minutes — all within a visual, interactive interface for onboarding, upsell, engagement, transactional and retention flows.

AI that helps you build & optimise journeys.

Use the AI assistant to generate journeys, suggest channels or translate automatically. It analyses your flows and recommends improvements to maximise engagement and conversions.

Targeting made radically simple.

Build audiences effortlessly — no complexity, no IT tickets. Even real-time web and mobile events are available in a clean, guided interface.

Easily manage marketing fatigue.

Set limits by campaign type, message, channel or globally — with all capping and cadence controls available natively.

“Once content is validated, it’s easy and fast to set up campigns in Batch. I’ve configured each marketing scenario in 1 hour : template creation, setup and tests included.”

Juliette Jeanne

Campaign Manager

Refectory

→ Read more

Personalise your messages for every channel. All in one platform.

Email

Create, personalise and send your marketing and transactional emails from a clean, visual interface. Batch delivers up to 50 million emails per hour with best-in-class deliverability — even during heavy traffic peaks like Black Friday or major sales.

App Push

The most reliable Push experience on the market. Personalise, target, test and measure your campaigns in real time — with zero IT dependency. Batch delivers hundreds of billions of Push notifications every year, handling traffic peaks of up to 900M/hour during events such as Black Friday, elections or flash sales.

In-App

Engage users right inside your app experience with contextual messages, banners, carousels or pop-ups — all personalised in real time based on user behaviour and live events.

SMS / RCS

A direct, reliable and measurable channel. Send personalised SMS or RCS messages for key moments — promotions, deliveries, confirmations or reminders. Batch manages multi-carrier routing and native opt-in integration to protect your audience from over-solicitation.

Web Push

Reach your web visitors — even the anonymous ones. Batch Web Push campaigns achieve up to 10% reconversion after a journey abandonment. No third-party cookies required, 100% first-party data.

Add the most powerful conversational channel to your journeys. Personalise and send transactional notifications, reminders or marketings offers directly on WhatsApp through a certified connector.

Activate your Batch segments directly within Ads platforms (Meta, Google, etc.). Retarget visitors, focus on qualified prospects, or extend your CRM reach in just a few clicks.

TV

Sync your CRM audiences with digital TV campaigns. Deliver personalised messages on connected TVs to boost offers or major brand moments — ensuring a seamless experience from mobile to the big screen.

Inbox

A new way to speak to your users — calmly, not instantly. The Inbox gathers all brand messages directly inside your app: received, archived, always available. It drives up to 2× more re-reads than transient push notifications.

A unified builder.

A simple, powerful and consistent editor across channels. Visual and interactive with blocks, components and images to build high‑impact, personalised messages quickly.

AI for productivity and performance.

Instantly generate headline, tone, emoji or multilingual variants automatically.

Multiple features to optimise your messages.

Message preview

See exactly how your message will appear on each channel, with all personalisations applied.

Send speed

Adjust send rates by channel and context to optimise deliverability.

A/B testing

Spin up variants and test content, channel and send‑time in one click.

Smart send by time zone

Automatically deliver at each user’s local time to maximise engagement.

Variant generation

Instantly generate multiple AI variants for rapid iteration.

Mobile landing pages

Create branded, high-converting mobile landing pages in just a few clicks.

“I wanted a partner that was as strong on Email as on Push, and offered real agility in day-to-day use.”

Mathilde Maurice

CMO

Potager City (Carrefour)

→ Read more

Operational & strategic control.

Track the performance of every campaign, channel, and journey to maximise the impact of each message — while maintaining a unified, accurate view of all your CRM activities.

Manage your omnichannel journeys.

Track KPIs at every step, by scenario, A/B/C test or channel. Identify top-performing strategies and scale them across campaigns.

Analyse performance across all channels.

Access detailed deliverability and KPI dashboards for every campaign. Compare performance across channels using custom ranges, advanced filters and visual trends.