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Batch Client Stories | Why Kaia Health chose Batch for its omnichannel strategy?

Clients Stories

9 Jun 2023 · Written by Pierre Tâm-Anh Le Khac

Anja RANNEBERG (VP of Marketing, Kaia Health) explains their priority CRM challenges, and how Kaia Health's omnichannel customer engagement strategy and the Batch solution adress them.

In this video:

  • 00:01 : Greeting and Agenda
  • 00:57: Introduction to Batch
  • 02:36 : Introduction to Kaia Health
  • 04:36 : European Expansion: how Kaia Health differenciates in a highly constrained market
  • 08:41 : Omnichannel Customer Experience as Go-To-Market strategy accelerator
  • 11:53 : Why Kaia Health chose the Batch solution
  • 13:30 : Covering the Digital Therapy Client Lifecycles with Omnichannel Scenarios

Introducing Kaia Health

Kaia Health is the world’s largest digital therapeutics company with a global mission: making effective therapy accessible to patients anywhere and at any time!

Kaia Health in figures:

  • 60 M+ lives covered
  • 500k+ users worldwide
  • 300+ organizations offer Kaia to their employees
  • 2 DiGAs available to publicly insured back pain and COPD patients

Case Study: why Kaia health chose Batch?

Discover how Kaia Health leverages Omnichannel Customer Engagement to accelerate its Go-To-Market Strategy

Pierre Tâm-Anh Le Khac

Product Marketing Manager @ Batch

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