Anja RANNEBERG (VP of Marketing, Kaia Health) explains their priority CRM challenges, and how Kaia Health's omnichannel customer engagement strategy and the Batch solution adress them.

In this video:

• 00:01 : Greeting and Agenda
• 00:57: Introduction to Batch
• 02:36 : Introduction to Kaia Health
• 04:36 : European Expansion: how Kaia Health differenciates in a highly constrained market
• 08:41 : Omnichannel Customer Experience as Go-To-Market strategy accelerator
• 11:53 : Why Kaia Health chose the Batch solution
• 13:30 : Covering the Digital Therapy Client Lifecycles with Omnichannel Scenarios

Introducing Kaia Health

Kaia Health is the world’s largest digital therapeutics company with a global mission: making effective therapy accessible to patients anywhere and at any time!

Kaia Health in figures:

• 60 M+ lives covered
• 500k+ users worldwide
• 300+ organizations offer Kaia to their employees
• 2 DiGAs available to publicly insured back pain and COPD patients