Support

Meet the real-time help desk we’re famous for.

Email

Thanks to our dedicated dispatch team our entire team can be reached at anytime via email whether you need product training, tech or marketing-related assistance.

support@batch.com

Live Chat

Our famous live chat module lets you ask any question anytime and chat with us for an answer. In the last 90 days our team replied with a median first response time of 3 minutes and on average we’re able to solve >90% customers queries in the first hour.

Chat with our team

Phone

Based on your plan options you’ll have the option to request a dedicated phone number in order to reach our on-call engineering team, day and night.

Learn more

Status

Visit the Batch status page to find real-time information about status of our Dashboard, Push API and SDK services.

status.batch.com

Twitter

Follow us and take part in Twitter debates, where our team regularly jumps in to discuss what’s new in the mobile engagement space.

@batch