Modernize your e-commerce CRM strategy

More than 350 clients, in France and internationally, rely on Batch to improve customer engagement and generate more conversion.

Retail leaders already trust us

for their e-commerce strategy

A CRM platform designed for high-performance purchasing journeys

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Increase your contactable base

by diversifying your communication channels.

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Improve your top-of-mind

each contextualized interaction strengthens your brand image.

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Generate traffic

and encourage your customers to come and return to your websites and applications through relevant communications.

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Boost conversion

and highlight the most suitable offer for each of your customers, based on their preferences and behavior.

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Strengthen customer lifetime value

and build customer loyalty with a seamless, personalized experience and engaging messaging.

Batch x Castorama: 800 % of ROI

Batch's ROI for Kingfisher exceeds 800% and the platform enables us to create a unique connection with our customers.

Romain Roulleau

Chief Marketing, Digital & Customer Officer @ Castorama, Digital Strategy @ Kingfisher France

Why retailers choose Batch…

26.6 %
Open Rate moyen des campagnes trigger, déclenchées par le comportement du client (Q1 2022) chez Mano Mano.

18.6 %
Taux de clic généré par une push in-app encourageant à Opt-In chez 24S.

214 k €
Générés par 1 push annonçant la pré-commande de la nouvelle Nintendo Switch à la Fnac.

Boosting online growth and revenue

  • Enjoy a directly measurable economic impact for all your campaigns.

  • Maximize the monetisation of your app / website and increase your CLV through your engagement strategies

Batch means an average 600% on ROI.

Create unique experiences

  • Engage your customers with unique, contextualized experiences through real-time interactions across all your channels. With a unified customer view and fresh, actionable data, trigger ultra-personalised campaigns.

  • Free up time to think up the best strategies.

  • Grab an easy-to-use dashboard to send and track your campaigns and all your KPIs in just a few clicks.

Discover Batch

Ready to delight your customers?