Batch Launches SMS Marketing 🎉 →

Labels for Omnichannel Campaigns & Automations

Releases

15 May 2024 Written by Pierre Tâm-Anh Le Khac

New Orchestration management feature: you can now create and apply Labels to:

  • Email Campaigns;
  • Email Recurring Automations;
  • Omnichannel Trigger Automations including SMS & Email.

These Labels allow you to regroup your Automations and Campaigns in the types of categories you prefer: use case, target region, the initials of the users in charge, etc.

Functional Reminder

In the Batch Dashboard Settings section you can create, delete, and edit Labels.

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To create a Label, all you need to do is write down its name. You can also define its associated Code (optional).

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In the Labels table, you can see how many Orchestrations are associated with each Label.

You can associate up to 5 labels to any Omnichannel Orchestration, as shown below:

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Plans & pricing

All Batch customers with an Omnichannel licence can use this feature at no extra cost with automatic activation.

Pierre Tâm-Anh Le Khac

Product Marketing Manager @ Batch

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