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  • Documentation > FAQ


    If you have a question we didn’t answer below, take a look at the documentation or feel free to send us an email at support@batch.com.

    What is Batch?

    Batch is a lightweight SDK and marketing automation dashboard focused on marketing and transactional Push notifications. Batch also includes mobile analytics useful to monitor and improve your user retention as well as engagement.

    To see it in action, check the documentation and download the SDK.

    Is Batch free?

    Batch offers free and paid plans with additional features. To know more about our plans and pricing, checkout the plans page.

    With what platforms is Batch compatible?

    Batch currently supports iOS, Android, Windows, Unity, Adobe Air and Cordova.

    Can I use Batch in multiple apps ?

    Yes. You can add as many apps as you want.

    Can add people from my team?

    As an admin, you can add people from your team and grant them rights to manage your apps or to create and edit Push/Unlock campaigns using the account manager.

    Is Batch secure?

    Security is our top priority. All of our communications are based on secured transactions between our library and servers built with 2 ways dynamic encryption + SSL.

    I forgot my password. What should I do?

    You can reset your password, if it doesn’t work, let us know at support@batch.com.

    What is Batch’s privacy policy?

    You can find it here.

    Do you have a sample of how to integrate Batch into an app?

    You can find samples for iOS, Android, Unity, Adobe Air and Cordova on GitHub.

    Does Batch work in Iran?

    Yes, you can use Batch to target and send push notifications to your users in Iran.

    Can I integrate Batch in my Xamarin project?

    Yes, you can also integrate Batch in your Xamarin project by following this documentation: iOS / Android.

    We also have a guide to help you generate the bindings here.

    Feel free to contact us at support@batch.com if you need a code sample.